Emergency Home Assistance for the Elderly Program (EHEAP)

If you are living in a Central Florida household with at least one resident who is age 60 or older, you may be eligible for energy bill assistance.

The Emergency Home Energy Assistance Program for the Elderly (EHEAP), a 100% federally funded program, helps eligible seniors pay energy bills in an emergency. Qualifying households are eligible for assistance with multiple energy bills.

What’s Included?

Utility categories eligible for heating/cooling bill assistance include electricity, natural gas, propane, wood/coal, and refillable fuels. Benefits may also be used for;

  • Pre-paying energy bills
  • Purchasing blankets, portable fans, space heaters, and window air conditioners
  • Repairing existing heating/cooling units
  • Deposits to connect or restore energy
  • Late fees and disconnect/reconnect fees
  • Charges from now-closed account previously held by the elder resident
  • Payment to a landlord when utility costs are included in rent
  • Temporary emergency shelter due to an energy-related crisis

How Do You Qualify?

  • Applicants must be age 60 or older and reside in a home located in one of the following counties: Orange, Osceola, Brevard or Seminole.
  • Energy bill does not need to be in the elder’s name, but the elder will need to provide proof of residence, such as a driver’s license or other identification
  • Applicants age 60 and older with at least one household member who is receiving Temporary Assistance for Needy Families (TANF), Supplemental Social Security (SSI), and/or Supplemental Nutrition Assistance Program (SNAP) must provide proof of additional benefits such as an award letter, in addition to documentation of total household income. 
  • The applicant must be experiencing a home energy crisis (disconnected, delinquent, or past due)

How To Inquire?

Orange & Osceola County Residents:

Call Osceola Council on Aging at (407) 846-8532

Seminole County Residents:

Call Meals on Wheels, Etc. at (407) 333-8877

Brevard County Residents:

Call Brevard Alzheimer’s Foundation at (321) 253-4430

If you are in any other Florida county:

Call the Statewide Elder Helpline at 1-800-96-ELDER(35337)

For those who are not eligible for EHEAP services, click the button below for additional Utility Bill Payment Assistance Agencies

This program is 100 percent federally funded through a grant by the U.S. Department of Health and Human Services (HHS).

Services Provided Through

Central Florida Energy Partners